VeeCall Technologies Ltd. provides virtual phone number services on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, we make no representations or warranties of any kind, express or implied, regarding:
- The uninterrupted, timely, secure, or error-free operation of our Services
- The accuracy, completeness, reliability, suitability, or availability of our platform or any content
- The results that may be obtained from using our Services
- The quality or fitness for a particular purpose of any virtual number or feature
- That defects or errors in the platform will be corrected within any specific timeframe
VeeCall expressly disclaims all implied warranties including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
You must always maintain an active traditional mobile or landline phone service for emergency communication purposes. VeeCall explicitly disclaims all responsibility and liability for any harm, injury, loss, or damage arising from an inability to reach emergency services through our platform.
By using VeeCall, you acknowledge and accept this limitation and agree that you will not rely on VeeCall numbers for any emergency or life-safety situations.
While VeeCall targets 99.9% uptime and works diligently to maintain reliable service, we do not guarantee uninterrupted or continuous availability. Service disruptions may occur due to:
- Scheduled maintenance and system updates (announced in advance where possible)
- Unexpected technical failures, hardware outages, or software bugs
- Network disruptions from third-party telecom carriers or internet providers
- Distributed Denial of Service (DDoS) attacks or other cybersecurity incidents
- Natural disasters, force majeure events, or other circumstances beyond our control
- Changes in telecom regulations that affect number availability in specific countries
VeeCall makes reasonable efforts to ensure that the information on our website, help centre, and marketing materials is accurate and current. However, we do not warrant that all information is complete, accurate, or up to date at all times.
- Country availability, pricing, and features may change without prior notice
- Information about telecom regulations in specific countries may become outdated
- Technical specifications and capability descriptions are provided in good faith but not guaranteed
- Third-party statistics or data referenced on our site are sourced from external parties and may not be independently verified
We reserve the right to correct errors, update information, or change service details at any time without liability.
VeeCall's Services rely on third-party telecom carriers, cloud infrastructure providers, and payment processors to function. We disclaim all liability arising from:
- Failures, outages, or degraded performance of third-party telecom networks
- Number portability issues caused by underlying carriers
- Payment processing errors, declines, or fraud managed by third-party processors
- Data breaches or security incidents caused by third-party service providers
- Changes in third-party APIs, services, or terms that affect our platform's functionality
VeeCall selects reputable third-party providers and maintains contractual obligations with them regarding service quality and data protection. However, we cannot guarantee the performance of third-party services and are not responsible for their failures.
Nothing on VeeCall's website, dashboard, blog, or communications constitutes legal, financial, regulatory, or professional advice. In particular:
- Information about the legality of virtual numbers in specific countries is provided for general guidance only and may not reflect the current legal position
- VeeCall does not provide legal advice on telecom compliance, data protection, or regulatory matters
- You are solely responsible for ensuring that your use of VeeCall complies with all applicable laws in your jurisdiction
- We strongly recommend consulting qualified legal professionals regarding compliance obligations in your country
To the maximum extent permitted by applicable law, VeeCall Technologies Ltd. and its officers, directors, employees, and partners shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to:
- Loss of revenue, profits, or business opportunities
- Loss of data, communications, or messages
- Business interruption or reputational harm
- Costs of substitute services
- Personal injury or property damage related to your use of our Services
- Unauthorized access to or alteration of your account or transmissions
VeeCall's total aggregate liability in connection with these matters shall not exceed the total subscription fees paid by you in the three (3) months preceding the event giving rise to the claim.
Our website and documentation may contain links to third-party websites, resources, or services for your convenience and information. VeeCall does not:
- Endorse, control, or take responsibility for the content of any linked external websites
- Guarantee the accuracy, completeness, or usefulness of external content
- Accept liability for any loss or damage caused by your use of third-party websites
When you click on external links, you leave our website and are subject to the privacy policy and terms of service of the third-party site. We recommend reviewing those policies before providing any personal information to third-party sites.
VeeCall's Services are designed and provided for lawful use only. You acknowledge and agree that:
- You are solely responsible for ensuring your use of VeeCall complies with all applicable laws in your country and any country where your calls or messages are received
- VeeCall is not responsible for any legal consequences arising from your misuse of our Services
- We reserve the right to report suspected illegal activity to the appropriate authorities
- VeeCall will cooperate fully with law enforcement investigations and comply with all lawful legal requests
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to our dedicated Privacy Team:
- Email: hello.veecall@gmail.com
- Data Controller: VeeCall Technologies Ltd.
- Registered Address: 123 Tech Avenue, London, EC1A 1BB, United Kingdom
- Response Time: Within 24 business Hours
If you are located in the EEA and are not satisfied with our response, you have the right to lodge a complaint with your local Data Protection Authority (DPA).